Terms & Conditions

Faantush E-commerce Pvt Ltd. is a platform where the merchants (Restaurants/Fast food counter/ sweet counter/ ice-cream parlor/ cake shop/ any food item counter) are enlisted to sell their food items. Customers would be able to see the food items of enlisted merchants of a specific location and select items and place their order via this platform and the responsibility of Faantush is to only deliver the ordered food items at customer's door step with a minimum food delivery charges which a customer has to pay after receiving the order.


Prices are given on the basis of the food items rates of the merchant. Apart from that price, a customer only has to pay the delivery charges (delivery charges will be mentioned on the bill on the application/website). No other charges have to be paid by the customer. On every order a customer has to pay cash on delivery.


Faantush will take the responsibility to deliver the ordered food to the customer at the best possible way. If any confusion about packaging a customer find will be able to return the product at the time of delivery and in that case the customer doesn't has to pay to the delivery boy. Faantush won't take any responsibility about the food quality and test of the food. An ordered food is packed for the delivery at merchant's place by the merchant. Faantush takes only the responsibility to deliver the packed food to the customer.


If any order is proved fake, Faantush will block their Id's and phone number and they won't be able to place order in future.


One Customer will be able to give order once at a time from a specific merchant. For second /another order the customer has to complete the previous one or canceled the previous one.


Discount/offer amount will be decided by Faantush only and a customer can avail the offer but if there is an issue and the customer don't receive the offer price, in that case the customer won't be able to claim the offer.

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